Notably, the State Bank of Vietnam (SBV) and the Banking Training School (BTS) have actively engaged with DIV in workforce development since 2020, so that DIV has been able to send staff to attend training courses held by the SBV. Each year, the SBV and BTS formally collect DIV’s training needs, and the Training Department, adhering to predefined standards, allocated quotas, training content, and estimated training durations, will select the training programs that directly aligns with DIV's mission, ensuring that the training correlate with core priorities and objectives to achieve desired outcomes.
Recognizing the importance of training and skill development, an increasing number of personnel have registered for training courses. Consequently, DIV's workforce has witnessed substantial improvements in expertise; Training and skill development have evolved in terms of content and methodology, with enhanced quality in training management, facilitating the update of knowledge and the application of new technologies to their work. DIV’s personnel have benefited from shared experiences from lecturers and fellow trainees in SBV units, enabling them to address various situations encountered during task execution. Consequently, the workforce has gained a more thorough understanding of professional ethics and significantly improved the quality of their work.
Specifically, from June 2020 to June 30, 2023, the DIV dispatched 1,172 personnel to participate in 90 training and professional development courses. Among these, 58 courses focused on core operations training, achieving 64% of the total dispatched courses, while 33 courses were dedicated to training, logistics and supporting tasks, account for 36% of the total dispatched courses.
In order to continually improve the effectiveness of training and staff development both in terms of quantity and quality, and in alignment with DIV's mission, DIV has undertaken research and proposed solutions to enhance the overall training and competence development of its staff in general and participation in training programs organized by the SBV in particular, specifically:
In addition to registering for existing training programs in accordance with the training plan of the BTS, the DIV also requires its units to research and propose training content that aligns with their respective mission. Subsequently, the DIV collaborates with the BTS to develop training plans or invite suitable lecturers to conduct these training sessions.
The organizing committee responsible for training actively collects information about courses from the BTS and monitors the progress of learners. This allows for timely support in addressing any difficulties or challenges faced by learners. The results of learners' progress are utilized to derive insights for improving the organization of future training programs.
Promoting a culture of continuous learning within DIV is facilitated through knowledge sharing, mentoring, and retraining. This approach aims to enhance understanding, improve skills, and enhance work effectiveness. It also encourages staff readiness to undertake expanded or modified job roles, emphasizing the importance of self-directed learning and the selection of training program content tailored to job positions, along with appropriate time management.
A change in the mindset towards training is vital to embrace challenges and encourage the utilization of scientific and technological advancements in training and training management.
It is necessary to studying the feasibility regarding the development of an E-learning system, virtual classrooms, and scenario simulations v.v. at the DIV. This includes utilizing existing platforms provided by service providers and progressing towards the establishment of an independent E-learning system.
Making use of the existing technology infrastructure at the DIV, particularly the management software of the FSMIMS project, is essential for modernizing and digitizing training management processes. This ensures accurate data storage and efficient data utilization.
Innovation in training content and methods is essential to stimulate learners' information absorbing capabilities. Simultaneously, this approach encourages a sense of responsibility among internal lecturers. Moreover, it enhances professionalism, improves the competence and skills of the training team, enabling them to provide professional and effective advice to the leadership in the development of training programs and their organized execution.
Continuous learning and sharing of experiences of organizing and training management with other training organizations within and outside the industry are vital for the improvement of training quality.